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Our policies

Cookie Notice

National Gas Transmission plc ("National Gas", "we", "us" and "our") uses cookies and similar technologies on this website.

Choices about Cookies

This website uses cookies and similar technologies. Cookies are small text files placed on your device when you visit a website. They help websites function, remember your preferences, improve services and, where you choose to allow them, support analytics, advertising and other optional features.

This notice applies to cookies and similar technologies used on this website. It does not apply to other National Gas websites, applications or services, which may have their own cookie notices or privacy information.

National Gas Transmission's Use of Cookies

When you use this website, National Gas may set and access cookies, or allow cookies to be set and accessed on its behalf, as described in this notice. Some cookies are necessary for the operation of the website and do not require your consent. These cookies are required for security, network management and website functionality and cannot be disabled through the website's cookie settings.

Other cookies, including functional, analytics, performance and advertising cookies, are only used where permitted by law and, where required, with your consent.

Cookies used on this website may include:

  • Necessary cookies, which are required for the website to function properly;
  • Functional cookies, which remember choices and preferences;
  • Analytics cookies, which help us understand how visitors use the website;
  • Performance cookies, which help us measure and improve website performance; and
  • Advertising cookies, which may be used to provide relevant content, advertising or communications.

You can manage your cookie preferences at any time through the cookie settings available on this website. You may also use your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the website and may prevent you from accessing some services.

Cookies may remain on your device for different periods of time. Some are deleted when you close your browser, while others remain for longer to remember your preferences and support website functionality. More information about the cookies used on this website, including their purpose and retention periods, is available through the cookie settings available on this website.

Where consent is required, we will ask for it before placing non-essential cookies on your device. You may withdraw or amend your consent at any time through the cookie settings available on this website.

How National Gas Uses Cookies

When you use this website, cookies may be set and accessed by or on behalf of National Gas for purposes including:

  • enabling you to sign in and access services you have requested;
  • recognising you as a registered user;
  • remembering preferences and settings;
  • measuring website usage, audience size and traffic;
  • understanding how visitors interact with the website so that we can improve our content and services; and
  • helping to maintain website and account security.

Where advertising, social media or other optional third-party cookies are used, these will be described through the cookie settings available on this website and, where required by law, will only be used where you have provided your consent.

Analytics Cookies

National Gas may use analytics tools, such as Google Analytics, to help understand how visitors use National Gas websites. These tools may collect information about how the website is used, including pages visited, browser type, device information and general usage statistics.

This information is used to compile statistical reports, monitor website performance and improve website content and services.

Where analytics cookies require consent, they will only be used where you have chosen to enable them through the cookie settings available on this website.

National Gas does not use analytics cookies to directly identify individual users. Information collected through analytics tools is used primarily in an aggregated form to understand and improve how our websites are used.