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RESPONSIBILITY

Governance

National Gas has a robust internal system of practices and procedures that ensure we make effective decisions, comply with the law, and provide assurance to our stakeholders​.  

Running our business responsibly

Our governance framework sets out our commitments to responsible business operations in five key areas:

  1. Structure and oversight – including the composition and diversity of the senior leadership team, leadership committees and accountabilities, effectiveness and remuneration.
  2. Transparency and reporting – covers our financial and non-financial metrics, reporting, taxation strategy and governance, political influence and external reputation.
  3. Ethics and compliance – includes our policies on ethical behaviour, code of conduct, anti-bribery and corruption, systems and processes, breach reporting and whistleblowing.
  4. Financial and operational risk – covers regulatory compliance, internal and external audits, data management and cyber-security, quality and continuous improvement.
  5. Supply chain management – including how we collaborate, our environmental and social impacts, ethics, compliance, efficiency, resilience and commerciality.  
Responsible leadership

Our Board has overall responsibility for ensuring the long-term success of the business by setting and monitoring the delivery of the National Gas strategy. Collectively, it is responsible for governance and effective oversight of the company, its business and compliance with our regulatory obligations.

Working closely with the board, our executive leadership team has responsibility for ensuring Britain’s gas is transported safely and efficiently from where it’s produced to the places where it’s consumed. That responsibility includes balancing supply and demand every day, managing millions of metering installations UK-wide, and maintaining the integrity of gas pipelines and infrastructure.
 

Meet our board and leadership team
Ethical business standards

We have established policies and governance that set and monitor our approach to preventing financial crimes, fraud, bribery and corruption, including our Anti-Bribery and Corruption Policy (the ABC Policy) and our Code of Ethics (the Code).

Our Code sets out the standards and behaviours we expect from all our employees. The ABC Policy applies to all employees and those working on our behalf. It sets out our zero-tolerance approach to bribery, fraud, money laundering, tax evasion and other corrupt business practices. These policies are supported by communication and training programmes, including mandatory e-learning for all employees and direct contractors, to promote a strong ethical culture.

Whistleblowing

It is important that everyone that works for us can raise any concerns they might have anonymously. We have augmented our Code of Ethics with a Speak-Up Policy to encourage open reporting, and we have a confidential, externally managed ‘Speak-Up’ helpline, which is available 24 hours a day, 365 days a year.