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Operational data

IT system updates

All of the latest news on our operational IT systems impacting our customers. Any upcoming outages can be found below.

Gemini Sustain Plus Upgrade - 23rd March 

19/03/25

On Sunday 23rd March 2025, the Gemini system will be subject to a major upgrade. Changes include:

  • A new internet enabled URL https://geminiplus.co.uk
  • Improved user interface
  • Increased security
  • Some changes to processes to offer a better user experience
  • API move from IX to APIM gateway

In preparation for this change you will need to complete some steps to ensure Organisational Readiness. These are:

  • Accept your invitation to onboard to the upgraded Gemini system, and complete the multi-factor authentication (MFA) set up.
  • Online users will need to have connected to, and bookmarked the new URL.
  • Onboard to the Learning Management System (LMS). You should complete the two mandatory training modules and further training modules that apply to your role.
  • Have migrated any APIs you use from the IX to the APIM gateway.
  • Ensure all User Agreements are in place.

Please be aware that the following Gas Data Portal reports will be affected during the outage to Gemini on Sunday 23rd March, 03:00 – 13:00:

  • Exit Capacity Availability Report
  • Entry Capacity Availability Report
  • Daily Auction Summary Report
  • Exit Capacity Constraint Report (Prompt Buyback and Offtake Flow Reduction)
  • AOF - NTS Physical Entry End Of Day (NTSEOD)
  • UK Wholesale Gas Market Liquidity Data
  • Gas Trading Report
  • Nomination Report
  • System Nomination Balance

For further help and advice on what to do, please visit the Xoserve website Gemini Sustain Plus